Whatever the reason—errors or duplicates—cancel or delete an invoice with these easy steps when necessary.
Navigate to the Finance menu on the left side of the screen, on the Invoices page,
1. Click on the particular invoice you want to cancel.
💡 You can void ‘pending’, and ‘overdue’ invoices, but not the ones that have already been ‘paid’. To void paid invoices, you first need to delete the payment recorded on it.
On the Invoice page, click on the Void button. A pop-up confirmation will show. Select a reason and then click Confirm to void the invoice.